I am very pleased with my THM-DL03, after being referred by a friend who bought a similar one from thirdhand mobility, I called in and was advised to come in for a free assessment. I was very happy with the comprehensive approach they took to match my needs to the right chair. The electric wheelchair does everything promised, in-fact it goes beyond. I have been able to re-join some of my local clubs and this summer will be travelling to Spain with it. Absolutely recommend Thirdhand.